Hi, I’m
AURELIA BETTER
BUSSINES OWNER
MONTEVIDEO
Summary
Proven business leader with a track record of enhancing customer satisfaction and refining business processes. At Sabre Holdings, demonstrated exceptional client service and business management skills, leading to significant business growth. Skilled in budget administration and customer relations, consistently delivering results beyond expectations.
Overview
29
years of professional experience
5
Languages
Work History
AGENCIA DE RECEPTORIA DE PAQUETES DAC
BUSSINES OWNER AND MANAGER
10.2016 - Current
Job overview
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
GUARDERIA DE EQUIPAJES TERMINAL TRES CRUCES
BUSSINES OWNER AND MANAGER
06.1995 - Current
Job overview
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
SABRE HOLDINGS
Synxis Data Services Associate.
11.2009 - 03.2013
Job overview
- Worked varied hours to meet seasonal and business needs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Greeted customers and offered assistance for increased customer satisfaction.
Education
UDELAR ARCHITECTURE AND URBANISMMontevideo, UY
BACHELOR DEGREE
12.1996
Skills
Business Management
Customer Relations
Labor Relations
Budget Administration
Client Service
Business marketing
Business Development
Microsoft Excel
Claims review
Salesforce CRM
Coaching and training
Complex problem resolution
Timeline
BUSSINES OWNER AND MANAGER
AGENCIA DE RECEPTORIA DE PAQUETES DAC
10.2016 - Current
Synxis Data Services Associate.
SABRE HOLDINGS
11.2009 - 03.2013
BUSSINES OWNER AND MANAGER
GUARDERIA DE EQUIPAJES TERMINAL TRES CRUCES
06.1995 - Current