Aurelia M. Better
Montevideo
Summary
Highly motivated Business Owner looking for an opportunity to join an organization where skills and expertise can maximize potentials for personal development. Oversaw the daily operations of the business. Performed office and management duties. Performed hiring, firing, and managing of employees and my own enterprises since 1995.
Overview
28
28
years of professional experience
Work History
Data Services, Data Services Associate
Sabre Hospitality Solutions
11.2009 - 03.2013
- Stayed up-to-date with industry regulations and standards to offer compliant hospitality services.
- Collaborated with various team members to meet guests' requests.
- Kept accounts in balance and ran daily reports to verify totals.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Director of Business Development
LE BAGAGE S.R.L
06.1995 - 09.2022
- Luggage storage family business at TRES CRUCES bus terminal.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Implemented innovative business development strategies to increase customer base and expand market share.
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
Business Owner
AGENCIA BETTER S.R.L
01.2016 - 09.2022
- Prioritized and allocated valuable resources to meet business targets.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in recruiting, hiring and training of team members.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Trained and motivated employees to perform daily business functions.
- Introduced new methods, practices, and systems to reduce turnaround time.
Business Owner
BETTER COMPANY SAS,
09.2022 - Current
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
Design Technician Degree - Interior
ORT University
Montevideo, Uruguay2004
Interior Design License -
ORT University
Montevideo, Uruguay2006
No Degree -
Architecture University
Montevideo, Uruguay 2006
Skills
- Computer Skills
- MS Office, Google Drive, spreadsheets, email, PowerPoint
- Spreadsheets Excel, Google Sheets
- Graphical Photoshop, Acrobat, Corel DrawArchicad, Autocad
- Social Media Facebook, Twitter, LinkedIn, Instagram, posts, giveaways, customer interaction
- Customer service training dictated by ADM (Asociación de Dirigentes de Marketing)
- Public Speaking Events
- Community Engagement
Accomplishments
- Customer service
- Customer personalized services
- Full customer-service satisfaction oriented
- Complaint handling
- Human Resources
- Staff recruiting and inducting
- Creation of teamwork focused development programs
- Incentive schemes design for Staff
- Commercial area
- Store supervisor
- Administrative tasks: wage liquidation, extra hours, bonuses, etc
- Coordination of rotative schedules and vacations
- Adquisition of supplies
Languages
Spanish
Native language
English
Advanced
C1
French
Advanced
C1
Timeline
Business Owner
BETTER COMPANY SAS,
09.2022 - Current
Business Owner
AGENCIA BETTER S.R.L
01.2016 - 09.2022
Data Services, Data Services Associate
Sabre Hospitality Solutions
11.2009 - 03.2013
Director of Business Development
LE BAGAGE S.R.L
06.1995 - 09.2022
Design Technician Degree - Interior
ORT University
Interior Design License -
ORT University
No Degree -
Architecture University
Similar Profiles
Linda HoulihanLinda Houlihan
Area Account Director at Sabre Hospitality Solutions, EMEA, Sabre Hospitality SolutionsArea Account Director at Sabre Hospitality Solutions, EMEA, Sabre Hospitality Solutions
Kelly KaesbergKelly Kaesberg
Senior Account Manager at Sabre Hospitality SolutionsSenior Account Manager at Sabre Hospitality Solutions
Kelly MisselhornKelly Misselhorn
Implementation Specialist at Sabre Hospitality Solutions - ContractImplementation Specialist at Sabre Hospitality Solutions - Contract