Cecilia Del Valle
Montevideo,MO
Summary
Led key initiatives to achieve business goals and meet customer needs. Ensured timely product reception and delivery, exceeding customer expectations. Developed and implemented robust processes and manuals, driving efficiency and optimization. Worked collaboratively to achieve shared goals and foster a positive work environment.
Overview
16
16
years of professional experience
Work History
Project Manager - Process Coordinator
U FILMS -Amazon Prime Video
08.2022 - Current
- Coordinated timely and accurate delivery of materials for advertising campaigns in LATAM, meeting requirements of each country's advertising agencies.
- Communicated with Amazon Prime Brand Managers to obtain approval for materials and proposed creative actions to be implemented on various placements.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Led coordination of AV & graphics teams to meet deadlines, fostering seamless cross-team communication and delivering a cohesive brand experience for the campaign.
- Developed process matrix that standardized tasks and improved team efficiency.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Planned, designed, and scheduled phases for large campaigns.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Skilled at working independently and collaboratively in team environment.
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Coordinated material procurement and required services for projects within budget requirements.
- Provided detailed project status updates to stakeholders and executive management.
Business Developer - Customer Growth
IMAN
01.2018 - 01.2023
- Strategic planning of company, definition of commercial and marketing plan
- Customer growth, detection of opportunities for improvement in their digital marketing strategies, generating positive impact on client's business and long-term relationships.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Mentored junior team members, fostering culture of continuous learning and professional development within department.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Negotiated prices, terms of sales and service agreements.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Gained strong leadership skills by managing projects from start to finish.
Business Developer - Vendor Management Specialist
Butanga
01.2015 - 01.2018
- Ensure supply of products with good value for money, to publish best promotions to end customer
- Negotiation and growth of business relationships with suppliers and digital sales planning
- Conducted extensive market research to identify potential leads and develop targeted marketing strategies.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Enhanced quality control measures by establishing clear criteria for vendor selection and conducting thorough evaluations of potential partners.
- Developed and improved account relationships.
- Achieved cost savings by identifying opportunities for consolidation and bulk purchasing across departments.
- Increased supplier efficiency by negotiating contracts and maintaining strong relationships with vendors.
- Developed cost-effective purchasing strategies to maintain inventory levels and improve operational procedures.
Startup Founder
Love For Sale
01.2013 - 05.2015
- Implement specialized e-commerce business model for clothing and accessories with special discounts.
- Business model generation and implementation.
- Pitch to investors.
- Work together with team in different areas of company, focused on commercial management and logistics.
- Cultivated company-wide culture of innovation and collaboration.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Streamlined operations to reduce costs and improve overall efficiency.
- Negotiated terms of business acquisitions to increase business base and solidify market presence.
- Streamlined procurement processes for increased efficiency in sourcing, negotiating, and contracting with vendors.
- Analyzed customer feedback and market trends to make informed decisions about product and brand messaging.
- Researched and identified new opportunities for product and brand development.
Air Import Customer Service - Corporate Accounts
DB Schenker - RALESUR SA
01.2010 - 01.2013
- Lead air operations team in everything related to management and implementation of bidding for corporate clients
- Management of regular and dangerous import cargoes for PepsiCo; follow up of purchase orders and shipment planning, rate negotiation, cargo operations and documentation
- Management of regular, dangerous and AOG import cargo for PLUNA: Follow up of purchase orders with suppliers from United States and Europe, shipment planning, rate negotiation, cargo operations and documentation.
- Reduced errors in import documentation by implementing thorough verification processes.
- Negotiated competitive rates with carriers to optimize shipping costs for clients, resulting in increased profit margins for company.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to import shipments.
- Coordinated with warehouse staff to ensure proper handling, storage, and release of shipments according to client requirements.
- Trained new personnel regarding company operations, policies and services.
Customer Service Latam
GP CELLULOSE
01.2008 - 01.2010
- Order management (link to manufacturing, customers, scheduling, sales) - order processing Placement of orders to factory in United State
- Daily verification of supply plans and purchase orders
- Issuance of documents for arrival of cargo (proforma- invoices, delivery schedules, etc.) Maintenance and development of relationship with clients, freight forwarders and production departments, among others
- Confirmed accurate freight duties and bills of lading for shipments by collaborating with customs brokers.
- Enhanced supply chain efficiency through continuous improvement initiatives focused on process optimization and cost reduction measures.
- Tracked shipments processing through customs and other agencies and obtained clearances.
- Resolved invoice discrepancies efficiently, ensuring accurate financial records and prompt payment to suppliers.
Education
International Relations - International Business Management
Universidad De La República
Montevideo, Uruguay01.2007
Skills
- Processes and procedures
- Project Planning
- Stakeholder Communications
- Agile Methodologies
- Staff Management
- Leadership
- Teamwork
- Decision maker
- Creativity
- Empathy
- Troubleshooter
- Organization
Websites
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Project Manager - Process Coordinator
U FILMS -Amazon Prime Video
08.2022 - Current
Business Developer - Customer Growth
IMAN
01.2018 - 01.2023
Business Developer - Vendor Management Specialist
Butanga
01.2015 - 01.2018
Startup Founder
Love For Sale
01.2013 - 05.2015
Air Import Customer Service - Corporate Accounts
DB Schenker - RALESUR SA
01.2010 - 01.2013
Customer Service Latam
GP CELLULOSE
01.2008 - 01.2010
International Relations - International Business Management
Universidad De La República
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