Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Chimezie Nwadiaro

Montevideo

Summary

Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

14
14
years of professional experience

Work History

Administrative Officer

Gestam Uruguay
Montevideo
01.2019 - Current
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
  • Standardized office structures and processes to promote collaboration and increased performance.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Maintained current and compliant financial records, monitoring and addressing variances through detailed analyses.
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Interpreted management directives to define and document administrative staff processes.
  • Coached employees through day-to-day work and complex problems.
  • Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
  • Maintained CRM database with customer updates and report generation.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.

Building Service Worker

Oba Block
Lagos
05.2013 - 11.2016
  • Identified potential safety hazards through routine checks of supplies, equipment and environment.
  • Coordinated deliveries, movement and correct placement of new furniture and equipment for building.
  • Maintained custodial building task schedule and adjusted hours or time schedule to accommodate workload.
  • Replaced bulbs and repaired interior and exterior light fixtures.
  • Processed trash removal, recycling and disposal.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Pharmacy Assistant

Ebola Response Unit
Rivers
10.2009 - 04.2013
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Merchandised over-the-counter goods and rotated stock.
  • Received incoming supplies and stocked in correct locations.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.

Administrative Assistant

Fah Hospital
Rivers
02.2006 - 10.2009
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.

Education

Associate Of Science - Humanities

Universidad De La República CELEX
Montevideo, Uruguay
12.2021

Associate Of Applied Business - Education

Anep
Montevideo
05.2021

Skills

  • CRM Software
  • Administrative Arrangements
  • Records and Database Management
  • Planning and Prioritization
  • Administrative and Clerical Support
  • Operational Efficiency
  • Customer Inquiries
  • Customer Care
  • Reading Comprehension
  • Problem Assessment and Resolution
  • Customer Satisfaction Evaluation
  • Team Goals
  • Service Quality Standards
  • System Updates

Timeline

Administrative Officer

Gestam Uruguay
01.2019 - Current

Building Service Worker

Oba Block
05.2013 - 11.2016

Pharmacy Assistant

Ebola Response Unit
10.2009 - 04.2013

Administrative Assistant

Fah Hospital
02.2006 - 10.2009

Associate Of Science - Humanities

Universidad De La República CELEX

Associate Of Applied Business - Education

Anep

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Chimezie Nwadiaro