CLAUDIA ALEXANDRA VIRREIRA ANGULO
Montevideo
Summary
Detail-oriented bilingual professional with experience in administrative support, operations, human resources, and customer service. Proven ability to manage documentation, data entry, and record systems with high accuracy, confidentiality, and compliance. Skilled in coordinating office operations, scheduling, and workflows in high-volume environments, with experience supporting recruitment, onboarding, and HR processes aligned with policies and labor regulations. Demonstrated expertise in customer service and case management, including documentation review and follow-up, while handling sensitive information with discretion. Background in healthcare administration, including appointment scheduling, patient records, insurance verification, and coordination with medical providers. Strong organizational, communication, and problem-solving skills, with the ability to multitask and adapt effectively.
Overview
18
18
years of professional experience
Work History
Administrative & Operations Coordinator
bioPAN srl & ecoVASO.uy
01.2008 - Current
- Oversaw daily business operations including document management and compliance
- Manage client relationships and administrative processes
- Handle confidential information ensuring regulatory compliance
- Coordinate logistics, staff, and internal operations
- Improve workflows and operational efficiency
- Managed staff coordination, scheduling, and basic HR administrative functions.
- Maintained employee records and supported recruitment and onboarding activities.
- Resolved staff-related issues and ensured effective communication within the team.
Care Coordinator / Administrative Supervisor
Ofisoc Uruguay S.R.L.
09.2024 - 09.2025
- Coordinated administrative and operational support for healthcare services, ensuring efficient patient care and timely response to medical needs.
- Scheduled appointments, organized staff coordination, and liaised with healthcare providers and external services.
- Maintained accurate records, ensured compliance with health regulations (e.g., Ministerio de Salud Pública), and managed documentation.
- Handled sensitive medical information with confidentiality while supporting communication, logistics, and problem-solving in a fast-paced environment.
Compliance Representative
Apac Uruguay S.A
04.2023 - 09.2024
- Reviewed and processed legal documents ensuring compliance with regulations and accuracy.
- Conducted background checks and data verification
- Managed client interactions, scheduling, inquiries with professionalism/efficiency, and data handling in a fast-paced environment.
- Handled sensitive data with strong attention to detail and adherence to procedures.
- Improved operational workflows and resolved issues to enhance service quality, and supporting effective service delivery in regulated environments.
- Maintained accurate records and databases
Business Development & Administrative Coordinator
BioPAN Srl & EcoVASO.uy
01.2017 - 04.2023
- Researched and identified international markets for business expansion.
- Managed documentation and coordination processes for product registration and patent applications
- Supported international market research, identifying buyers and distribution channels, and analyzed local regulations to support administrative processes related to product export and commercialization.
Administrative & HR Coordinator
Ramana srl
02.2015 - 12.2016
- Supervised daily operations and staff coordination
- Managed customer service and resolved client issues
- Implemented procedures to improve service quality
- Managed HR-related administrative processes including employee records, documentation, and compliance with labor regulations.
- Coordinated staff schedules, internal communications, and personnel-related logistics.
- Maintained confidential employee and client information, ensuring data accuracy and privacy.
- Supported recruitment processes, onboarding coordination, and staff supervision.
- Improved internal workflows and administrative procedures to enhance operational efficiency.
Database Update Analyst
Autoridad de Pensiones y Seguros APS
01.2012 - 11.2014
- Performed data validation and discrepancy analysis
- Managed confidential data under strict regulatory standards
- Developed and maintained filing systems, enhancing document retrieval efficiency and compliance with regulations.
Education
BBA - Business Administration
Universidad Católica San Pablo
BoliviaMBA - Marketing and Finance
Universidad del Valle
BoliviaSkills
- Provided administrative support by managing documentation, data entry, and filing systems, ensuring accuracy and compliance
- Coordinated office operations, scheduling, and workflow management in fast-paced environments
- Maintained and improved record management systems, increasing efficiency and data accuracy
- Supported recruitment, onboarding, and training coordination, ensuring compliance with HR policies
- Managed employee records and HR documentation, maintaining confidentiality and accuracy
- Assisted in administrative HR processes, including personnel coordination and compliance tracking
- Delivered high-quality customer service in high-volume environments, managing inquiries and case follow-ups
- Conducted documentation review and data entry, ensuring compliance with regulatory requirements
LANGUAGES
Spanish: Native
English: Fluent – C1
Additional Experience
Fixed Assets Consultant | Consulting Technical Assistant | HERBALIFE Sales Agent | Administrative Assistant
Timeline
Care Coordinator / Administrative Supervisor
Ofisoc Uruguay S.R.L.
09.2024 - 09.2025
Compliance Representative
Apac Uruguay S.A
04.2023 - 09.2024
Business Development & Administrative Coordinator
BioPAN Srl & EcoVASO.uy
01.2017 - 04.2023
Administrative & HR Coordinator
Ramana srl
02.2015 - 12.2016
Database Update Analyst
Autoridad de Pensiones y Seguros APS
01.2012 - 11.2014
Administrative & Operations Coordinator
bioPAN srl & ecoVASO.uy
01.2008 - Current
MBA - Marketing and Finance
Universidad del Valle
BBA - Business Administration
Universidad Católica San Pablo