Daniel Castro

DataArt is an IT consultancy company. The firm designs, develops, and supports software. DataArt operates from 20+ locations in the US, Europe, the UK, and the UAE.

• As an Engagement Manager in the Key Accounts team, I partnered with the Delivery Manager to create and execute the strategic account development plan on the designated portfolio.
• Created strong relationships with stakeholders setting up recurrent remote and in-person meetings.
• Establish Stakeholder mapping.
• Establish a Communication map.
• Establish the Buyer Journey map.
• Anticipate client needs and align them with possibilities.
• Tailor fits the company's offering based on client needs.
• Created the account management Yearly and Quarterly OKRs & KPIs and synchronized with the company's function leadership.
• Consulted with teams on established best practices and process improvements.
• Facilitate alignment between client Product Owners and the company's Team Leaders & Project Managers
• Keep an eye on delivery, ensuring timelines are on track and constantly met.
• At DataArt an Engagement Manager is also involved in presales. I was able to leverage 5 new logo opportunities within my personal network.
• Expanded the company network fostering relationships within the travel vertical in South America, Europe, and the Middle East.
• Participated at WTM LATAM 2023 representing DataArt.

Kaizen Softworks is a Uruguayan Software Development Consultancy Company focused on various business verticals, a Microsoft tech stack shop

• As a Head of Business Development within Kaizen Softworks I partnered with the CEO to design and develop the company's sales processes.
• Created a Sales company playbook to register and keep track of the best practices and knowledge on the different initiatives and tracks worked (inbound, outbound, referral & network).
• Identified Company focus, differentiators & tech stack based on laying out a strategic vision.
• Analyzed historic conversion channels and new possibilities and tools for lead generation.
• Worked on Marketing materials adding 4 new client success cases and testimonials.
• Contributed to the company website copywriting to improve inbound rates
• Created a very successful lead-generation process with reply rates of over 50%.
• Established a pre-sales process to qualify prospects faster and better.
• Grew conversion rates by 50%.
• Increased the Company's customer base by 150% representing over U$D 3MM in revenue YOY.
• Communicated directly with customers and partners to build strong business networks and relationships.
• Established and maintained highly effective relationships with clients and industry partners to drive growth.
• Participated in several CUTI events and other Tech industry shows for networking purposes.

TripSolver is a B2B2C SaaS travel technology company specializing in facilitating traditional travel agencies to switch online, developing booking engines including air, hotel, cruise, car rental, tour, and vacation content aggregation.

• Established company strategic vision.
• Developed a sales strategy based on travel domain expertise, research of consumer buying trends, and market conditions.
• Established a sales process.
• Identified opportunities and sourced strategic partners such as Sabre, Amadeus, Hotelbeds, Allianz, etc.
• Recruited and managed a team of 5 new sales representatives, providing guidance, coaching, and support.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Forecasted sales and established processes to achieve sales objectives and related metrics.
• Established pricing strategies to maintain competitive pricing and maximize profits.
• Increased customer base adding 70 new clients.
• Client negotiations, finalize contracts, coordinate systems integration and general operations.
• Active participation as sponsor/speaker in travel industry events every year such as GBTA / ASTA / Sabre Technology Exchange, WTM LATAM, and WTM Dubai among others for lead-generation and networking purposes.

Sabre Travel Network provides technology to the travel industry. It operates the world's largest travel marketplace, connecting travel buyers and sellers through the Sabre Global Distribution System (GDS).

Account Director for Sabre Authorized third-party Developer Program.
The aim of the Sabre Developer Program is to help Sabre third-party partners build solutions for the travel industry. Being focused on leading with forward-thinking technology, Sabre has built the greatest portfolio of solutions for the entire travel industry.

Main duties:

• Business Development – We identify which type of solution the developer offers, and we categorize and draft a Sabre developer Agreement and a Web Services license. Other Sabre products we manage are Bargain Finder Max, Event Notification Services, Dev Studio, and Red Apps.
• Project Management – we are responsible for our technology partner solution within the Sabre Environment, we make sure the development follows Sabre standards, goals and deadlines, achieving the results promised to our mutual customers.
• Marketing - our program offers a package of opportunities to help our partners succeed, such as: Sabre Media opportunities, Sabre Ready Calls, Authorized Developer Directory listing, events (Travel Technology Exchange).
• Red Apps – Is our greatest agency desktop tool. We manage the Red App agreements/amendments for/to our Developer partners.
• Active participation in travel industry events, running workshops/sponsoring/supporting and meeting partners, sourcing new leads & partnerships.