Emilia Aguilar
Sauce,URUGUAY
Summary
Proven track record in enhancing customer satisfaction and sales at Masterkey, leveraging expertise in sales and exceptional customer service skills. Adapted to diverse client needs, achieving significant positive feedback. Excelled in cash handling and building customer relationships, demonstrating adaptability and a detail-oriented approach.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Masterkey
02.2024 - 07.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Tourism Assistant
HiperViajes
01.2023 - 06.2023
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
Presales Consultant
5Mtravelgroup
09.2022 - 01.2023
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Assisted in closing deals by addressing customer objections and demonstrating the value of proposed solutions.
Education
Technical Title - Tourism And Travel Management
ITHU
Montevideo, Uruguay11.2022
SALES - Selling Skills And Sales Operations
UTU
Montevideo, Uruguay10.2020
Skills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
- Customer Needs Assessment
- Customer Service
- Friendly and Helpful
- Adaptable and Flexible
- Honest and Dependable
- Attention to Detail
Languages
Spanish
Native language
English
Upper intermediate
B2
Timeline
Sales Assistant
Masterkey
02.2024 - 07.2024
Tourism Assistant
HiperViajes
01.2023 - 06.2023
Presales Consultant
5Mtravelgroup
09.2022 - 01.2023
Technical Title - Tourism And Travel Management
ITHU
SALES - Selling Skills And Sales Operations
UTU
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