Gianfranco Arteaga Romero
Maldonado
Summary
Focused on providing professional service and support to every client. Diligent about answering emails with kindness and clear solutions. Positive nature with excellent people skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Receptionist
Miami Boulevard 2
Maldonado
12.2022 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
Computer Technician
I.D.M (Intendecia Departamental de Maldonado)
Maldonado
03.2013 - 06.2014
- Provided technical support for client inquiries via telephone and email.
- Installed, configured and maintained computer hardware, software systems, networks and peripherals.
- Troubleshot complex technical problems related to hardware components, operating systems and applications.
- Installed operating systems including Windows 7, 8, 10, Linux and Mac OS X on desktops and laptops.
Costumer Service
I.D.M (Intendecia Departamental de Maldonado)
Maldonado
12.2012 - 03.2013
- Provided comprehensive details on customer property tax payment methods.
- Answered customer inquiries over the phone and through email.
- Participated in team meetings discussing ideas on how to better serve our customers' needs.
Education
High School Diploma -
High School
Maldonado12-2013
Skills
- File Management
- Microsoft Office Specialist
- Documentation And Reporting
- Positive and professional
- Service-oriented mindset
- Database Administration
- Technical Support
Languages
Spanish
First Language
English
Advanced (C1)
C1
References
References available upon request.
Timeline
Receptionist
Miami Boulevard 2
12.2022 - Current
Computer Technician
I.D.M (Intendecia Departamental de Maldonado)
03.2013 - 06.2014
Costumer Service
I.D.M (Intendecia Departamental de Maldonado)
12.2012 - 03.2013
High School Diploma -
High School
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