Technical Support
Arnaldo Castro SA
Montevideo, Montevideo
01.2008 - Actual
Seasoned IT specialist with 17 years of experience at Arnaldo Castro, focusing on server infrastructure, data center operations, and enterprise-level system administration. Demonstrated expertise in maintaining high-availability environments, optimizing performance, and implementing secure, scalable solutions. Known for a hands-on approach to troubleshooting, proactive maintenance, and cross-functional collaboration. Passionate about leveraging technology to drive operational efficiency and business continuity.
- Manage and maintain enterprise-level server infrastructure, including Windows Server and Linux systems (Ubuntu, CentOS).
- Oversee daily operations of the data center, ensuring high availability, redundancy, and optimal performance of critical systems.
- Implement and monitor backup strategies, disaster recovery plans, and security protocols to protect sensitive data and ensure business continuity.
- Lead infrastructure upgrade projects, including hardware refreshes and energy-efficient solutions.
- Collaborate with internal departments and external vendors to support IT deployments, troubleshoot issues, and optimize system performance.
- Provide technical support and mentorship to junior staff, fostering a culture of continuous improvement and knowledge sharing.
- Maintain detailed documentation of systems, configurations, and procedures to support compliance and operational transparency.
