Henrique Massaia
Montevideo
Summary
With my behavioral skills and experience gained over the years, I want to be in a company where I can contribute to the development of diverse and innovative projects.
Overview
12
12
years of professional experience
Work History
Account Manager
Eitain Group
04.2018 - 06.2022
- Addressed problems with accounting, and maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with a brand.
- Facilitated client satisfaction and renewed customer relations to drive growth
- VIP portfolio management, sales and post-sales, retention, customer potential development, analysis, and strategic planning.
- Creation of campaigns, bonuses, promotions, and identification of potential customers.
- Facilitated client satisfaction and renewed customer relations to drive growth.
Social Educator
Instituto Cultural e Educacional Fazendo o Bem
02.2010 - 11.2017
- Built relationships and communicated with parents to provide best learning environment for children.
- Monitored student progress and adjusted instruction to meet individual needs.
- Utilized innovative teaching strategies to effectively engage students in learning.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Work done with children in a state of social vulnerability
Education
Bachelor of Arts - Social Communication
Unimonte
Santos - SP07.2011
Skills
- Acquisition and Retention Strategies
- Tax Preparation
- Persuasive Negotiations
- Client Meetings
Languages
Portuguese
Native language
Spanish
Upper intermediate
B2
English
Elementary
A2
Timeline
Account Manager
Eitain Group
04.2018 - 06.2022
Social Educator
Instituto Cultural e Educacional Fazendo o Bem
02.2010 - 11.2017
Bachelor of Arts - Social Communication
Unimonte
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