Hugo Llanos
Pinamar,UY
Summary
Professional with solid foundation in management and team leadership. Skilled in strategic planning, operational efficiency, and driving performance outcomes. Strong focus on fostering collaboration, adapting to change, and delivering measurable results. Known for effective communication, problem-solving abilities, and commitment to organizational goals.
Overview
18
18
years of professional experience
5
5
Certification
Work History
Americas’ Regional Director
ALTENAR
01.2022 - Current
- Responsible for the product and strategy fronts for existing customers within the region, from Latam to North America.
- Communication with the Account Managers Team, and relationship within the region.
- Office Manager tasks for the Altenar office in Montevideo, Uruguay.
Trainer
Totally Gaming Academy / Gaming Operations Academy
07.2020 - Current
- Online trainer for Totally Gaming Academy about topics related to the sportsbook, both in English and Spanish.
Chief Operations Officer, COO
AQUILA GLOBAL GROUP SAS
03.2018 - 01.2022
- Responsible for the organization, risk management and entire operations at Wplay.co
- Responsible for the customer service chat, trading department and VIP customer service.
- Responsible for the commercial strategy to implement in a newly regulated market such as Colombia.
- Part of the team that defines the strategy to use for Registrations, Deposits, Turnover, Retention and Reactivation.
General Manager Latam
GENIUS SPORTS SERVICES
10.2016 - 02.2018
- Start-up of the office in Medellin, responsible for the operation, budget setting up of the office and public relations.
- Responsible for Business Development, looking for key partners within the region.
Sports Trading Manager
BETMOTION
10.2012 - 10.2016
- Responsible for the entire sports department, including the start-up of the operation, building up of the trading team, configuration of the sports site, risk management, acquisition and retention strategies, marketing plan with providers, Coaching of Customer Service. Bookmaker focused on the Brazilian market.
Senior Bookmaker
BETCLIC
02.2011 - 10.2012
- Live Betting Operator for various sports (Football, American football, beach football, volleyball, beach volleyball, futsal, basketball, handball, etc).
- Responsible for South American Football markets.
Junior Bookmaker
EXPEKT
04.2008 - 01.2011
- Live Betting Operator for various sports (Football, American football, beach football, volleyball, beach volleyball, futsal, basketball, handball, etc).
- Responsible for South American Football markets.
Automation Projects Manager
ACS Engineering Projects
01.2007 - 01.2008
- Led cross-functional teams to deliver engineering projects within scope and budget.
- Planned, designed, and scheduled phases for large projects.
English Teacher
CCPNA (Centro Cultural Peruano Norteamericano *English Institute)
04.2005 - 12.2005
Front desk clerk
The Sagamore Hotel
01.2003 - 03.2003
- Summer Job.
Front desk clerk
The Historic Karsten Inn
01.2002 - 03.2002
- Summer Job.
Education
Certificate of Proficiency in Portuguese -
Referencia Institute
01.2016
Mechanical Engineering Degree - undefined
Católica de Santa María University
01.2009
Advanced Technical Institute (TECSUP) - Automation Strategies for Modern Industries
TECSUP
01.2007
Advanced Technical Institute (TECSUP) - Electronic Process Automation
TECSUP
01.2005
Certificate of Proficiency in English - undefined
University of Michigan
01.2004
High School - undefined
Uintah High School
Vernal, Utah01.2000
High School - undefined
Enrique Meiggs
01.1999
Skills
- Teaching Experience
- Trained colleagues as Live Betting Operators for Expekt
- Trained and supervised the Trading and Risk Management Teams at Betmotion
- Trained and supervised the Call Centre department, Trading and Risk Management Teams at Wplayco
- Online Trainer: https://wwwtotallygamingacademycom/our-trainers https://wwwgamingoperationsacademycom/coaches
- Experience in senior roles within the latam iGaming market since 2012
- Strategy and Marketing inventive
- Portuguese at an Intermediate Level
- English at an Advanced Level
- Spanish as my native tongue
- Willingness to learn
- Team building
- Teamwork & Leadership
- Client relationships
- Staff training and development
- Staff management
- Meetings and presentations
- Employee recruitment
- Staff oversight
- Innovation and creativity
- Talent acquisition
- Business development
- Strategic marketing
- Competitor analysis
- Performance reporting
- Public speaking
- Operations management
- KPI tracking
- Performance improvement
Certification
- Mechanical Engineer
- BIOS Institute
- Marketing Analyst ; Montevideo – URUGUAY (2016)
- Javeriana University
- Lean Six Sigma, Green Belt Certification; Medellín – COLOMBIA (2020)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Professional Working
Timeline
Americas’ Regional Director
ALTENAR
01.2022 - Current
Trainer
Totally Gaming Academy / Gaming Operations Academy
07.2020 - Current
Chief Operations Officer, COO
AQUILA GLOBAL GROUP SAS
03.2018 - 01.2022
General Manager Latam
GENIUS SPORTS SERVICES
10.2016 - 02.2018
Sports Trading Manager
BETMOTION
10.2012 - 10.2016
Senior Bookmaker
BETCLIC
02.2011 - 10.2012
Junior Bookmaker
EXPEKT
04.2008 - 01.2011
Automation Projects Manager
ACS Engineering Projects
01.2007 - 01.2008
English Teacher
CCPNA (Centro Cultural Peruano Norteamericano *English Institute)
04.2005 - 12.2005
Front desk clerk
The Sagamore Hotel
01.2003 - 03.2003
Front desk clerk
The Historic Karsten Inn
01.2002 - 03.2002
Mechanical Engineering Degree - undefined
Católica de Santa María University
Advanced Technical Institute (TECSUP) - Automation Strategies for Modern Industries
TECSUP
Advanced Technical Institute (TECSUP) - Electronic Process Automation
TECSUP
Certificate of Proficiency in English - undefined
University of Michigan
High School - undefined
Uintah High School
High School - undefined
Enrique Meiggs
Certificate of Proficiency in Portuguese -
Referencia Institute
References
- Juan, Benur, Head of sports - Estrelabet, juan.benur@estrelabet.com, +598 95 507 601, Estrelabet
- Julio César, Tamayo Betancur, President – Wplay.co, +57 321 6388992, Wplay.co
- Sebastián, Perrier, CEO – iGaming Latam, s.perrier@igaminglatam.com, +598 95 406 333, iGaming Latam
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