Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Isabella Bozzano

Isabella Bozzano

Colonia Del Sacramento

Summary

Highly organized and detail-oriented administrative professional with a strong background in customer service and reception. Skilled in handling administrative tasks, scheduling, document management, and communication with clients and teams.

Adept at using technology and productivity tools to streamline operations and improve efficiency. Quick learner with excellent problem-solving abilities, capable of adapting to new software and processes with ease.

Currently expanding knowledge in Human Resources to enhance administrative expertise. Seeking an opportunity to contribute organizational and multitasking skills in a dynamic administrative role.

Overview

5
5
years of professional experience

Work History

Manager of Operations

TBT Smashed Burgers Food
Colonia Del Sacramento
10.2022 - 05.2026

Oversaw daily restaurant operations, including customer service, order processing, and stock management. Supervised kitchen activities, ensured food quality, and handled cash register operations. Managed relationships with distributors, coordinated supply orders, and ensured inventory availability.

Led a team to optimize efficiency and enhance overall service.

Customer Service - Exchange Assistant

Global Exchange
Colonia Del Sacramento
12.2024 - 02.2025

(Temporary position) Handled currency exchange transactions with accuracy, ensuring compliance with financial regulations. Provided excellent customer service by assisting clients with inquiries, and processing transactions efficiently. Managed cash handling, maintained detailed records, and supported administrative tasks.

Front Desk Receptionist

Viaggio Colonia (Tourism Company)
Colonia Del Sacramento
12.2023 - 11.2024

Provided exceptional customer service for bicycle, golf cart, and motorcycle rentals, as well as luggage storage. Manage parking services and handle all cash register operations efficiently, ensuring accurate transactions and customer satisfaction.

Hotel Receptionist

El Mirador Hotel
Colonia Del Sacramento
05.2023 - 08.2023

Handled guest reservations and front desk operations, ensuring a seamless check-in and check-out experience. Provided high-quality customer service, assisted guests with inquiries, and managed payments. JAYG program to streamline booking processes.

Phone Receptionist

Candela Express Colonia
Colonia Del Sacramento
01.2021 - 05.2021

Managed incoming calls, took customer orders, and provided friendly and efficient customer support. Ensured order accuracy and coordinated with kitchen staff to optimize service delivery.

Education

Adavanced AI Course

Egg - Inefop
01-2024

Bachelor of Science - Information Technology

UTEC
Minas
01-2022

Manual Tester QA Course

Coderhouse
01-2022

BBA - Economics

UDELAR
Montevideo
01-2021

Skills

  • Problem-solving
  • Time management
  • Decision-making
  • Customer service
  • Relationship building
  • Data confidentiality
  • Attention to detail
  • Administrative support

Languages

Spanish
First Language
English
Proficient (C2)
C2

Timeline

Customer Service - Exchange Assistant

Global Exchange
12.2024 - 02.2025

Front Desk Receptionist

Viaggio Colonia (Tourism Company)
12.2023 - 11.2024

Hotel Receptionist

El Mirador Hotel
05.2023 - 08.2023

Manager of Operations

TBT Smashed Burgers Food
10.2022 - 05.2026

Phone Receptionist

Candela Express Colonia
01.2021 - 05.2021

Adavanced AI Course

Egg - Inefop

Bachelor of Science - Information Technology

UTEC

Manual Tester QA Course

Coderhouse

BBA - Economics

UDELAR
Isabella Bozzano