Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
CustomerServiceRepresentative
JIMENA MONTERO

JIMENA MONTERO

Punta Del Este,Maldonado

Summary

Versatile office and administrative support professional with comprehensive experience in various environments. Skilled in managing office tasks, organizing records, and enhancing workflow efficiency. Demonstrated ability to adapt quickly to new software and systems, improving data management and operational processes. Made significant improvements in document organization and internal communication protocols, leading to smoother daily operations.

Overview

3
3
years of professional experience

Work History

ICT Assistant

Clinica San Fernando
Maldonado, Maldonado
02.2023 - 11.2024
  • Handled confidential information with discretion and integrity.
  • Entered data into databases accurately and efficiently.
  • Answered incoming calls, responded to emails, messages, and other inquiries from customers and professionals.
  • Gathered and sorted data for reports and files.
  • Organized and maintained filing systems for documents and records.
  • Scheduled meetings and appointments for customers and professionals.
  • Used office software and other special software to manage files and data accordingly.

Customer Service Cashier

Devoto
Punta Del Este, Maldonado
01.2022 - 07.2022
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Informed customers about product pricing, and answered questions regarding products and services.
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • Provided excellent customer service by helping customers locate items they were looking for.

Education

Graphic Design Diploma - Graphic And Digital Design

Bios Institute
Maldonado
06-2021

High School Diploma -

Liceo Nº1 Mariano Soler
San Carlos
11-2018

FCE English Diploma -

Kingston Language Centre
San Carlos
12-2017

Skills

  • Mail distribution
  • Fast learner
  • Computer skills
  • Task prioritization
  • Office administration
  • Administrative tasks
  • Microsoft Office Suite
  • Multitasking and organization

Languages

Spanish
First Language
English
Advanced (C1)
C1

Timeline

ICT Assistant

Clinica San Fernando
02.2023 - 11.2024

Customer Service Cashier

Devoto
01.2022 - 07.2022

Graphic Design Diploma - Graphic And Digital Design

Bios Institute

High School Diploma -

Liceo Nº1 Mariano Soler

FCE English Diploma -

Kingston Language Centre
JIMENA MONTERO