Juan Harrington
Montevideo,MVD
Summary
I consider myself as a dedicated individual that tries to promote dynamic customer service, issue resolution and relationship building skills. Bilingual and effective at maximizing repeat business opportunities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Account Executive
Itau Bank
Montevideo, MVD
11.2022 - Current
- Provided customer service support to clients, responding quickly and accurately to inquiries.
- Developed and maintained positive relationships with clients through efficient problem solving techniques.
- Researched and resolved customer complaints in an effective and professional manner.
- Greeted customers and provided assistance with product selection.
- Developed strong relationships with customers by providing personalized assistance and support.
Acounts Oppening Operations Internship
Santander Bank
Montevideo, MVD
02.2022 - 08.2022
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
BBA - Negocios Internacionales
Universidad De Montevideo
Montevideo06-2022
BBA - Business Administration And Management
ISG - International Business School of Paris
Paris12-2021
High School Diploma -
The British Schools
Montevideo12-2017
Skills
- Customer Service
- Customer Communication
- Customer Needs Assessment
- Customer Engagement
- Team Bonding
- Customer Satisfaction
- Teamwork and Collaboration
- Flexible and Adaptable
- Relationship Building
- Problem-Solving
Certification
- Degree in International Business
- International Baccalaureate (IB Diploma)
Timeline
Account Executive
Itau Bank
11.2022 - Current
Acounts Oppening Operations Internship
Santander Bank
02.2022 - 08.2022
BBA - Negocios Internacionales
Universidad De Montevideo
BBA - Business Administration And Management
ISG - International Business School of Paris
High School Diploma -
The British Schools
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