Summary
Overview
Work History
Education
Skills
Timeline
Manager
JUAN AMILIVIA

JUAN AMILIVIA

Montevideo

Summary

Professional with experience in quality analysis, document management and customer service in various sectors. Specialized in quality control, data analysis and communication in bilingual environments (English-Portuguese). Background in engineering and biology, with knowledge of quality standards and laboratory methodologies. Ability to coordinate teams, documentation and optimize administrative and commercial processes.

Overview

10
10
years of professional experience

Work History

QA Supervisor

Weeket
09.2022 - 03.2025
  • Call analysis in Portuguese.
  • Preparation of reports in English.
  • Implement quality improvements through the use of KPI's.
  • Elaboration of vendor performance reports.
  • Act as a liaison between the sales department and management.

Medical Billing Specialist

Ingenious Americas
03.2022 - 09.2022
  • Act as liaison between insurers and physicians.
  • Analyze and track documentation.
  • Implement modifications and refer cases to specialized areas.
  • Manage tasks in both written and spoken English.

Technical Service - Department Manager

Starbene - Medical devices for Aesthetics
04.2015 - 01.2017
  • Coordinate repairs at national and international level.
  • Supervise technical and administrative follow-up of official technical services.
  • Manage sales of spare parts and consumables.
  • Coordinate dealings with national and international suppliers.
  • Lead and manage personnel.

Education

Basic Concepts in Finance

Eduland Institute
Montevideo
01.2025

Executive Coaching and Leadership

University of Salamanca
Salamanca
01.2025

College degree - Biology

Universidad de la Republica
06.2023

Power BI basics

Instituto IBEC
Montevideo
01.2023

Middle Management

Universidad de la Empresa
Montevideo
01.2022

Quality Management and Control

Instituto IBEC
Montevideo
01.2022

Congreso VI Jornadas de Fitopatología

Universidad de la Republica
01.2022

PAIE-CSIC Project - undefined

Universidad de la República
10.2021

Normas ISO/IEC 17025:2017

Universidad de la Republica
01.2021

Training on harassment, violence and discrimination

Instituto de Capacitación y Formación
Montevideo
01.2021

Foreign Trade

ISCE
Córdoba
01.2015

Industrial Engineer - undefined

Universidad de la Republica
03.2008

Bachelor's degree - undefined

Escuela y Liceo Elbio Fernández
01.2003

TOEFL Preparation course

Alianza Cultural Uruguaya-EEUU
01.2003

Certificate Proficiency

University of Cambridge
01.2002

Skills

  • Agile methodologies proficiency
  • Usability testing expertise
  • Team building and motivation
  • Quality assurance expertise
  • Documentation and reporting
  • Process improvement strategies

Timeline

QA Supervisor

Weeket
09.2022 - 03.2025

Medical Billing Specialist

Ingenious Americas
03.2022 - 09.2022

Technical Service - Department Manager

Starbene - Medical devices for Aesthetics
04.2015 - 01.2017

Basic Concepts in Finance

Eduland Institute

Executive Coaching and Leadership

University of Salamanca

College degree - Biology

Universidad de la Republica

Power BI basics

Instituto IBEC

Middle Management

Universidad de la Empresa

Quality Management and Control

Instituto IBEC

Congreso VI Jornadas de Fitopatología

Universidad de la Republica

PAIE-CSIC Project - undefined

Universidad de la República

Normas ISO/IEC 17025:2017

Universidad de la Republica

Training on harassment, violence and discrimination

Instituto de Capacitación y Formación

Industrial Engineer - undefined

Universidad de la Republica

Bachelor's degree - undefined

Escuela y Liceo Elbio Fernández

TOEFL Preparation course

Alianza Cultural Uruguaya-EEUU

Certificate Proficiency

University of Cambridge

Foreign Trade

ISCE

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