Summary
Overview
Work History
Education
Skills
Timeline
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Juan Manuel Arias

New South Wales

Summary

Driven professional with extensive experience in office administration and customer relations, notably at Casa Flor. Excelled in administrative support, including data entry and bookkeeping, while enhancing customer satisfaction. Demonstrated proficiency in computer skills and a proactive approach to problem-solving, significantly contributing to operational efficiency without compromising service quality.

Overview

6
6
years of professional experience

Work History

Administration Assistant

Casa Flor
03.2022 - 06.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.

Receptionist

Vik Retreats Hotels
02.2019 - 05.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Bellhop

Sheraton Hotel & Resorts
02.2018 - 01.2019
  • Prepared meeting spaces for events by setting up necessary equipment and furniture according to client specifications.
  • Efficiently transported luggage to designated areas in a timely manner, minimizing wait times for guests during peak hours.
  • Contributed to improving overall efficiency by promptly reporting any maintenance issues or damaged items discovered within the property.
  • Responded quickly to last-minute changes in guest plans or room assignments, adapting accordingly without compromising service quality.

Education

University Graduate - Business And Administration

Universidad Catolica Del Uruguay
Montevideo, Uruguay
12.2019

High School Diploma -

Saint Catherine's School
Paysandú, Uruguay
11.2011

Skills

  • Office Administration
  • Administrative Support
  • Data Entry
  • Word Processing
  • Customer Relations
  • Telephone reception

Timeline

Administration Assistant

Casa Flor
03.2022 - 06.2024

Receptionist

Vik Retreats Hotels
02.2019 - 05.2022

Bellhop

Sheraton Hotel & Resorts
02.2018 - 01.2019

University Graduate - Business And Administration

Universidad Catolica Del Uruguay

High School Diploma -

Saint Catherine's School

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Juan Manuel Arias