Leonardo Alves
Montevideo,MO
Summary
Obtain a new position where I can apply my knowledge and experience, especially in cloud environments, migrations, and designing new network infrastructures. With over 30 years of progressive experience across several TI areas, I can plan, design, implement, administer, and manage systems of varying sizes. Possesses excellent written and oral communication skills, which have allowed me to work in a wide variety of Teams across different enterprises and organizations. (Fluid EN, oral, written & spoken) Technical writer specialist with great skills for problem resolution and customer service.
Overview
34
34
years of professional experience
Work History
Senior Software Engineer | Global Business Systems – Platform Support
Sabre Holdings
Montevideo-Uruguay
01.2023 - 01.2026
- +2 years of Sysadmin experience, administering and maintaining Google Cloud Platform (GCP), Security, Load Balancing, and managing SSL certificates across all environments
- +2 years deploying GCP environments with Terraform scripting and console. Infrastructure designer & GCP Architect of enterprise solutions, which helped to reduce the implementation times by applying CD/CI
- +2 years of experience on system migrations from AWS to GCP, which helped to reduce associated costs
- +2 years of experience in RelOne (https://www.relativity.com/) administration
- +2 years of experience in OKTA (https://www.okta.com/) administration
- +4 years of experience working with PowerShell scripting for process automation
- +4 years of experience working with Linux shell scripting for process automation
- +4 years of experience patching different systems, all OS, applying ACS (Automation Control Scripts)
Network & Servers IT Specialist, Sysadmin
DGES-ANEP, Uruguay
Montevideo-Uruguay
01.2015 - 01.2026
- +4 years of experience working with PowerShell scripting for process automation
- +4 years of experience working with Linux shell scripting for process automation
- +5 years of Sysadmin experience, administering Veeam Data Platforms - Backup and Replication solutions
- +10 years of Sysadmin experience, administering vCenter environments
- +10 years of Sysadmin experience, administering VMWare distributions
- +10 years of Sysadmin experience, administering and managing Storage solutions. EMC and DELL Storage solution specialist
- +10 years of Sysadmin experience, administering GNU/Linux distributions RPM-based (Red Hat, CentOS, SUSE) and Debian-based (Debian & Ubuntu)
- +10 years of Sysadmin experience, administering Microsoft Server Operating Systems
- +10 years of Sysadmin experience, administering and designing different network infrastructures (LAN, VLAN, Routing, and Switching)
- (Dirección General de Educación Secundaria – Administración Nacional de Educación Pública)
Senior Engineer, Contact Center Support | Genesys
Sabre Holdings
Montevideo-Uruguay
01.2021 - 01.2023
Senior Engineer Support | TechOPS - TE&O
Sabre Holdings
Montevideo-Uruguay
01.2016 - 01.2021
Advanced Senior Technical Support for AirCentre SaaS Operations | EFlight Manager | Technology
Sabre Holdings
Montevideo-Uruguay
01.2013 - 01.2015
Telecommunications Electrical Engineer | MCP & IBM Specialist | Advanced Senior IT Security & Networking
Netlabs SA
Montevideo-Uruguay
01.2014 - 01.2014
Telecommunications Electrical Engineer | MCP & IBM Specialist | Advanced Senior IT Security & Networking
Universidad de la Empresa (UDE)
Montevideo-Uruguay
01.2014 - 01.2014
Advanced Senior Technical IT & Development Support
Rapipagos SA & Econegocios SA, Ecuador
Montevideo-Uruguay
01.2006 - 01.2014
As a IT Security & Networking, Advanced Senior Sysadmin
CES-ANEP, Uruguay
Montevideo-Uruguay
01.2011 - 01.2013
- (Consejo de Educación Secundaria – Administración Nacional de Educación Pública)
As a IT Security & Networking, Advanced Senior Sysadmin
INTERFASE SA
Montevideo-Uruguay
01.2004 - 01.2011
As a IT Technical Specialist
B.P.S (Banco de Previsión Social), Uruguay
Montevideo-Uruguay
01.1996 - 01.2004
As a Service Desk and Customer Support
Fing – UdelaR, Montevideo-Uruguay
Montevideo-Uruguay
01.1992 - 01.1996
Education
High School Diploma -
Google Certified
01-2025
Electrical Engineer Degree - Telecommunication & Data Networks
Fing – UdelaR
Montevideo, Uruguay01-2014
Electrical Engineering - Data Networks
Fing – UdelaR
Montevideo, Uruguay01-2006
High School Diploma -
Microsoft Certified
01-2006
First Certificate in English - undefined
Instituto Cultural Anglo Uruguayo
Montevideo, Uruguay01-1991
High School Diploma -
Instituto Tecnologico De Computacion
Montevideo-Uruguay01-1991
Skills
- Google Cloud Certified Engineer
- Microsoft Certified Professional (MCP)
- IBM System x and eServer xSeries (x86 & EM64T based)
- DevOps best practices
- Oral and written communications
- Continuous integration and deployment
- Problem-solving mindset
- Virtualization technologies
- Team reporting
- Agile methodologies expert
- System administration
- Customer support
Timeline
Senior Software Engineer | Global Business Systems – Platform Support
Sabre Holdings
01.2023 - 01.2026
Senior Engineer, Contact Center Support | Genesys
Sabre Holdings
01.2021 - 01.2023
Senior Engineer Support | TechOPS - TE&O
Sabre Holdings
01.2016 - 01.2021
Network & Servers IT Specialist, Sysadmin
DGES-ANEP, Uruguay
01.2015 - 01.2026
Telecommunications Electrical Engineer | MCP & IBM Specialist | Advanced Senior IT Security & Networking
Netlabs SA
01.2014 - 01.2014
Telecommunications Electrical Engineer | MCP & IBM Specialist | Advanced Senior IT Security & Networking
Universidad de la Empresa (UDE)
01.2014 - 01.2014
Advanced Senior Technical Support for AirCentre SaaS Operations | EFlight Manager | Technology
Sabre Holdings
01.2013 - 01.2015
As a IT Security & Networking, Advanced Senior Sysadmin
CES-ANEP, Uruguay
01.2011 - 01.2013
Advanced Senior Technical IT & Development Support
Rapipagos SA & Econegocios SA, Ecuador
01.2006 - 01.2014
As a IT Security & Networking, Advanced Senior Sysadmin
INTERFASE SA
01.2004 - 01.2011
As a IT Technical Specialist
B.P.S (Banco de Previsión Social), Uruguay
01.1996 - 01.2004
As a Service Desk and Customer Support
Fing – UdelaR, Montevideo-Uruguay
01.1992 - 01.1996
Electrical Engineer Degree - Telecommunication & Data Networks
Fing – UdelaR
Electrical Engineering - Data Networks
Fing – UdelaR
First Certificate in English - undefined
Instituto Cultural Anglo Uruguayo
High School Diploma -
Google Certified
High School Diploma -
Microsoft Certified
High School Diploma -
Instituto Tecnologico De Computacion