Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lucia Schneeberger

Montevideo

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration and leadership, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Manager HR Operations US&CA

BASF Services Americas
03.2021 - Current
  • Oversee daily operations to ensure service delivery with high-quality standards. Monitor and report team's KPIs.
  • Optimize team performance by implementing various plans with a continuous improvement mindset.
  • Manage cross-functional teams for achieving project milestones.
  • Set annual goals and conduct performance evaluations, providing constructive feedback for personal development.
  • Lead budget planning and management for cost-effective operations.
  • Foster team collaboration to drive organizational success.
  • Stakeholder management. Understand all needs and think of sustainable solutions, effectively managing different topics.
  • Develop a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Accounts Payable Manager US&CA

BASF Services Americas
05.2019 - 02.2021
  • Managed accounts payable team to ensure timely processing of invoices and payments.
  • Team development and performance evaluation.
  • Oversaw successful implementation of new software for case management process.
  • Reduced late payment fees by implementing proactive payment strategies, by analyzing data and taking corrective actions.
  • Successful implementation of digital solution for reducing manual invoice review.
  • Collaborated closely with procurement on purchase orders to streamline approval processes while ensuring adherence to established budget guidelines.

Service Delivery Manager HR

Tata Consultancy Services
01.2016 - 04.2019
  • Transition of several processes to the Uruguay based team.
  • Managed and led a large team.
  • Negotiation of SLA's and KPIs with customers and monthly reporting.
  • Coordinated cross-functional teams for seamless service implementation.
  • Strategic planning and coordination for achieving successful service delivery.
  • Enhanced operational workflows with process automation techniques.
  • Attended staff and client meetings and served as liaison to manage operations for account.

Education

Degree in Economics -

Universidad Católica Del Uruguay
Montevideo, Uruguay

Skills

  • Team leadership
  • Communication skills
  • Strategic planning
  • Decision making
  • Change management
  • Analytical thinking

Certification

  • Six Sigma Certification
  • Management Development Program (PDP) - Universidad Católica del Uruguay, 2021

Languages

Spanish
Native language
English
Proficient
C2

Timeline

Manager HR Operations US&CA

BASF Services Americas
03.2021 - Current

Accounts Payable Manager US&CA

BASF Services Americas
05.2019 - 02.2021

Service Delivery Manager HR

Tata Consultancy Services
01.2016 - 04.2019
  • Six Sigma Certification
  • Management Development Program (PDP) - Universidad Católica del Uruguay, 2021

Degree in Economics -

Universidad Católica Del Uruguay
Lucia Schneeberger