Marcos Bueno

Sodexo is a French multinational world leader in quality of life services present in more than 80 countries with more than 420K employees.

In charge of the business areas:

• Sales: Corporate & SMEs (B2B) / Consumers (B2C).
• Affiliates (retail network): large supermarkets, chains, medium and small merchants.
• Strategic alliances / business development.

Accomplishments

Developed strategic initiatives based upon company objectives aimed at accelerating growth:

• Increased business volume ($1.5bn to$ 3.1bn)
• Market share increase of 8%
• Implementation of first Sodexo food delivery e-commerce platform world wide, which established new way of connecting consumers and merchants
• Main partnerships: El País, Salio.com and Santander Bank
• Provided extensive leadership by effectively communicating strategic goals and plans.
• 100% team engagement rate for three consecutive years.

• IF is the main fundraising company in the world.
• Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
• Monitored sales forecasts and projected financial planning for organization to achieve revenue goals.
• Expansion of sales nationwide with teams distributed in the main cities (Sao Paulo, Rio de Janeiro, Porto Alegre, Belo Horizonte, etc).
• Main clients: UNICEF, Doctors without Borders (MSF), Aldeas Infantiles SOS Brasil, Save the Children, Action Aid, Amnesty International and APAE.

• Credico Group is multinational marketing and direct sales company present in 15 countries with more than 15k collaborators around world. Its main activity is outsourcing sales services (task force). It operates in financial sector, telecommunications, energy, security among others.
• Responsible for establishment of group in Brazil. Company management: administration and finance, HR, operations and commercial.
• Drove year-over-year business growth while leading operations, strategic vision and long-range planning
• Developed and maintained relationships with customers and suppliers through account development.
• Main clients:
  - Financial: Citibank and Moneygram.
  - Telco: Telefonica Group (VIVO), Telmex Group (Embratel & Claro TV), TIM, Sky (Direct TV) and UOL.

Axes Group was a spanish group of marketing and direct sales, dedicated to the outsourcing activity of the sales services (task force) . Acting in the financial, energy and telecommunications sectors.

Career development:

• Dec 2006- Group General Manager - Spain
• Apr 2005- Country Manager - Portugal
• Nov 2004- Sales Director - Portugal

Responsibilities:

• Development of functions related to direction, management and administration of company execution of strategic plan defined by board.
• Coordination and supervision of administrative, financial, HR, commercial and sales departments.
• Development of new business (clients, commercial agreements, etc.) in each country.
  

Achievements:

• International expansion of the Group to countries such as Portugal, Italy and Uruguay
• Creation of companies, scratch to consolidation.

Axes Market Portugal (2005)

• Responsible for company management.
• Creation of network of offices in main cities of country: Lisbon, Porto, Coimbra, Leiria and Santarém, etc.
• Main clients:
  - Financial: Citibank, Unibanco and Barclays.
  - Telecommunications: Sonaecom and Vodafone.
  - Energy: Iberdrola, EDP, Gas Natural and Endesa
  - Fundraising: Unicef

Axes Market Italy (2007)

• Creation of a network of offices in Milan, Bologna, Rimini, Ravenna, etc.
• Main clients:
  - Financial: Citibank
  - Telco: Wind-Infostrada
  - Fundraising: Unicef
  - Energy: Enel and Hera

Axes Market Uruguay (2007)

• Implementation and development of a call center (outbound) to support the group's operations with customer sales in Europe.
• Main Clients:
  - Financial: Citibank
  - Teleco: Orange and Vodafone
  - Fundraising: Unicef, Acnur, Action Aid and others
  - Energy: Endesa, Gas Natural and Iberdrola.
  
  

Banco Montevideo was a regional bank with a strong performance in retail in Uruguay.

- 2002-2003 Market Risk

• Financial and macroeconomic reports for more than 100 of bank's corporate clients.

-2000-2002 Consumer Banking

• New client management for credit cards, personal loans, mortgage loans, car loans and leasing.