Marcos Redaelli
Montevideo
Summary
Organized and customer-oriented professional with extensive local and international experience in customer service, sales, business management and project coordination.
Business executive focused on objectives and strategic planning, maintaining and executing short and long-term business plans.
Full working rights for South America, Central America and Europe.
Overview
24
24
years of professional experience
Work History
Salesforce Consultant
Trailhead by Salesforce
12.2021 - 06.2023
- Provided guidance on best practices for utilizing the full capabilities of Salesforce platform.
- Trained by Axigma Group on Admin ADX 201, and Self Study and Projects in Trailhead.
- Documented system design, configuration, testing processes and results.
Independent Consultant
Freelance
03.2018 - 07.2022
- Provided strategic advice, technical guidance, and process improvement support to clients.
- Conducted research and analysis to identify opportunities for cost savings and operational efficiencies.
- Developed and implemented project plans to ensure successful completion of consulting engagements.
Strategic Advisor
QITR Management
02.2015 - 07.2017
- Supported senior leadership by reviewing and prioritizing strategic initiatives.
- Provided executive-level guidance on long-term planning initiatives.
- Managed business development, client acquisition, and retention strategies.
Commercial Advisor
Vodafone Resellers
06.2016 - 10.2016
- Facilitated and managed business development plan based on market and industry research.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Liaised between product development and sales and business teams to enhance product capabilities.
Financial Advisor
SURA
07.2015 - 10.2015
- Increased assets under management by offering investment and insurance solutions to clients.
- Interviewed clients to determine income, expenses, financial objectives, and risk tolerance in order to develop successful financial plans.
- Consulted with clients to assess and meet short- and long-term financial goal.
Project Manager
Top Systems
02.2013 - 08.2013
- Developed and updated project plans to document objectives, technologies, schedules, and funding.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.
Project Manager
IT Convergence
02.2013 - 08.2013
- Focused on project monitoring and management by developing forecasts and tracking expenses.
- Provided guidance to team members regarding tasks assigned to them.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
Call Center Manager
Phone House
02.2012 - 02.2013
- Retained top talent by authoring and conducting team performance evaluations for corrective action planning.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Developed and maintained a team of call center representatives to meet performance standards.
Program Manager
Doosan
04.2010 - 02.2011
- Contributed to corporate strategy initiatives management across teams through accountability, communication and reporting.
- Delegated work to staff, setting priorities and goals.
- Collaborated with teams across departments to develop effective strategies for executing programs.
Oracle Practice Manager
Version 1
Dublin
01.2008 - 03.2009
- Created the Oracle eBusiness Suite Practice, widely recognized in the UK and Ireland, increasing annualized turnover around 900%
- Hired Resources, Recruited, made Partnerships, Alliances, Certifications, Pre-Sales,
- Business Development, Recruitment, Alliances, Project Management., Sales, Account Management
Oracle Practice Head
Tata Consultancy Services
08.2004 - 11.2007
- Created the Oracle Practice for TCS IberoAmerica, recruited, hired and trained new staff
- Planned and implemented programs for training by TCS India and on Projects, managing presales, projects, personnel , administration and training.
- Participated in strategic planning initiatives aimed at developing long-term goals for the practice's growth and success for the region of IberoAmerica, while i was in Uruguay, and then did the same when I was transferred to Brazil.
Oracle Applications Consultant/Presales/Account Manager
Tilsor S.A
Montevideo
03.1999 - 03.2004
- Oracle Applications Implementations, Migrations and Installation of New Modules in clients of Uruguay and Argentina.
- Responsible of the entire Presale Process being the connection between Consulting, Sales and Oracle Argentina.
- Sale of Oracle Licenses of Databases, Applications, Support and Consulting Services.
Education
Licenciado En Economía - Economics
Universidad De La República
Uruguay12-2002
Skills
- Excellent communication and interpersonal skills
- Soft Skills
- Business Strategy
- Principles
- Resilience
- Decision Making
- Problem Solving Skills
- Analytical Abilities
- General: Business Development
- Communication and Team Collaboration
- Attention to Detail
- Sales
- Presales
- Management
- Process reengineering
- Business analysis
- Training
- Coaching
- Software Development Life Cycle
- PJM/ Prince2, Waterfall/ Agile
- MS Office, Visio, MS Projects, Windows, Mac, Teams, Zoom
- Salesforce CRM, Oracle ERP
- Windows, Mac, Mobile, iOS, Android
- System Testing
- Relationship Building
- Critical Thinking
- Project Costing
Personal Information
Date of Birth: 06/15/1973
Nationalities: Uruguayan, Italian
Marital Status: Divorced
Current Residence: Montevideo, Uruguay
Languages
- Spanish, C2
- English, C2
- Portuguese, C1
- French, A1
Timeline
Salesforce Consultant
Trailhead by Salesforce
12.2021 - 06.2023
Independent Consultant
Freelance
03.2018 - 07.2022
Commercial Advisor
Vodafone Resellers
06.2016 - 10.2016
Financial Advisor
SURA
07.2015 - 10.2015
Strategic Advisor
QITR Management
02.2015 - 07.2017
Project Manager
Top Systems
02.2013 - 08.2013
Project Manager
IT Convergence
02.2013 - 08.2013
Call Center Manager
Phone House
02.2012 - 02.2013
Program Manager
Doosan
04.2010 - 02.2011
Oracle Practice Manager
Version 1
01.2008 - 03.2009
Oracle Practice Head
Tata Consultancy Services
08.2004 - 11.2007
Oracle Applications Consultant/Presales/Account Manager
Tilsor S.A
03.1999 - 03.2004
Licenciado En Economía - Economics
Universidad De La República
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