Milagros Oviedo
Montevideo,MO
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at Aguada Park. Skilled in office and Adobe package management and renowned for exceptional organizational and communicative abilities. Excelled in roles requiring the adept handling of client inquiries and the efficient management of company databases, contributing significantly to operational efficiency.
Overview
6
6
years of professional experience
Work History
Receptionist
Aguada Park
2024.07 - Current
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained confidentiality of information regarding clients and company.
- Corresponded with clients through email, telephone, or postal mail.
- Scheduled office meetings and client appointments for staff teams.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Organized, maintained and updated information in computer databases.
Saler
Zara Home
2023.05 - 2024.03
- Customer service and deposit assistance.
- operational cash management.
- daily cash opening and closing.
- organization and replenish store products.
Customer Service
Iterum
2020.10 - 2021.06
- Answered inquiries and provided superior customer service to clients.
- Utilized customer feedback to improve customer service.
- Sale of telecommunications services.
- billing for services and calls report.
Saler
Lush
2018.06 - 2020.09
- Sale of cosmetic products.
- Cash management.
- store inventory control
- daily store opening and closing
Education
Course - Editorial Design And Layout
IBEC
Montevideo, Uruguay06.2024
Bachelor of Science - Bilingual Bachelor of Science
Instituto Panamericano
Ciudad De Panamá12.2017
Skills
- Office and Adobe package management
- File Management
- Technical Support
- Organization skills
- Communicative skills
Timeline
Receptionist
Aguada Park
2024.07 - Current
Saler
Zara Home
2023.05 - 2024.03
Customer Service
Iterum
2020.10 - 2021.06
Saler
Lush
2018.06 - 2020.09
Course - Editorial Design And Layout
IBEC
Bachelor of Science - Bilingual Bachelor of Science
Instituto Panamericano