Nicolás Urtaran Ise

I specialize in identifying and mitigating seller-side fraud for our global fintech payment processing operations. My role involves a detailed analysis of merchant behavior to assess potential risks.

Key Responsibilities:

* Fraud Detection & Prevention: Manually review merchant metrics, websites, and payment patterns to flag potential fraudulent activities.
* Data Analysis: Utilize SQL in Athena, QuickSight dashboards, S3 buckets, and Looker for comprehensive data analysis and reporting.
* Collaboration: Work closely with the Data Science, Metrics, Operations, Commercial, Compliance and IT teams to ensure a seamless fraud prevention strategy, fostering clear and effective communication.

This position allows me to leverage my analytical skills and industry knowledge to safeguard our merchant network from fraudulent activities while ensuring optimal performance and risk management.

- Fynancial and personal documentation analysis and storage
- Transaction Monitoring (AML)
- Creation of transactional rules and limits
- Direct communication with clients
- Participation in Onboarding and KYC procedures

- Personal and financial documentation analysis
- Direct communication with clients

- Collaboration with other departments

• Manejo de personal (entre 20 y 40 personas)
• Toma de decisiones bajo presión
• Recepción y gestión de clientes en inglés
• Comunicación constante en inglés con otras áreas

• Atención al cliente
• Cobro y pago de servicios
• Cambio de moneda
• Control y cierre de caja