Norkris Urbina
Montevideo
Summary
Resourceful HR team collaborator with in-depth knowledge of Recruitment task. Highly experienced in information technology, HR systems and program management. Works well independently or in team environments. Outstanding analysis skills.
Overview
7
7
years of professional experience
Work History
Human Resources Analyst
SYNGENTA
07.2021 - Current
- Processed paperwork and hiring details for promotions and lateral position changes.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Developed and implemented comprehensive human resources policies and procedures in compliance with applicable federal and state laws.
- Coordinated employee placements and administrative details.
- Drafted and documented employee handbook and company policies to reduce compliance risks.
- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Developed and implemented onboarding and orientation programs for new employees.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Completed human resource operational requirements by scheduling and assigning employees.
Talent Acquisition - Recruitment Administrator LAN/LAS
SYNGENTA
01.2019 - 07.2021
- Optimized sourcing networks and used proactive methods to direct source candidates.
- Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.
- Cooperated with company leaders in change management and talent solutions to gain competitive edge in job market.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Advertised job opportunities on social media platforms and job boards.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
Customer Service Representative
APAC URUGUAY, S.A. (ALORICA)
10.2016 - 01.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Relaciones Laborales -
Universidad UDELAR
07.2025
Auxiliar Administrativo Contable -
BIOS
01.2018
Abogada -
Universidad Bicentenaria De Aragua
04.2013
Skills
- WORKDAY
- SERVICES NOW
- TALEO
- SmartRecruiters
- SMARTSHEET
- FIGARO
- COUNTY
- SAP
- ARIBA
- Microsoft Office (Word, Excel, Powerpoint, Outlook)
Languages
Español
Native language
Inglés
Upper intermediate
B2
Portugués
Beginner
A1
Timeline
Human Resources Analyst
SYNGENTA
07.2021 - Current
Talent Acquisition - Recruitment Administrator LAN/LAS
SYNGENTA
01.2019 - 07.2021
Customer Service Representative
APAC URUGUAY, S.A. (ALORICA)
10.2016 - 01.2019
Relaciones Laborales -
Universidad UDELAR
Auxiliar Administrativo Contable -
BIOS
Abogada -
Universidad Bicentenaria De Aragua
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