Hi, I’m
Pranjul Purwar
Montevideo
Summary
Diligent QA Engineer with robust background in quality assurance testing and software validation. Proven track record in identifying and resolving software defects, ensuring high standards of product quality. Demonstrated expertise in automated testing and bug tracking, effectively utilizing problem-solving skills and attention to detail.
Overview
6
years of professional experience
1
Certificate
2
Languages
Work History
Tata Consultancy Services Uruguay
QA ENGINEER
05.2022 - Current
Job overview
- Developed and executed comprehensive test plans for a complex contact centre application, resulting in a reduction in post-release defects and an increase in customer satisfaction
- Collaborated with cross-functional teams to identify and resolve critical defects, resulting in a decrease in customer support tickets and an improvement in product quality
- Automated manual testing processes for Release Regression Cycles using Hammer On-Demand QA to reduce testing time and increase test coverage.
- Identified and documented critical bugs and other issues, leading to a reduction in production issues and an improvement in overall software quality
- Participated in code reviews, providing valuable feedback to the development team and contributing to an increase in code quality
- Acted as the primary QA liaison for client engagements, consistently receiving positive feedback for clear communication and thorough issue resolution, contributing to an increase in client retention rates.
Tata Consultancy Services
ENGINEER
06.2019 - 04.2022
Job overview
- Performed manual and automated tests on Contact Center Applications, identifying critical defects and ensuring a high level of product quality
- Tracked and reported on test progress and results, providing valuable insights to the development team and stakeholders
- Developed and maintained test documentation, such as test plans, test cases, and bug reports, ensuring a comprehensive and organized testing process.
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
Education
SRM UNIVERSITY Chennai India
Bachelor Of Technology from Mechanical Engineering
06.2019
Skills
- Test Strategy Development
- Defect Management
- Agile and Scrum Methodologies
- Written Communications and Documentation
- Attention to Detail
- Analytical and Logical Thinking
- Communication and Collaboration
- Adaptability and Flexibility
- Problem Solving and Troubleshooting
- Creativity and Innovation
- Leadership and Mentoring
- Technical Aptitude and Learning Agility
Certification
Six Sigma White Belt Certification
Complete SQL bootcamp
Languages
Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
QA ENGINEER
Tata Consultancy Services Uruguay
05.2022 - Current
ENGINEER
Tata Consultancy Services
06.2019 - 04.2022
SRM UNIVERSITY
Bachelor Of Technology from Mechanical Engineering
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