Informatica Cloud Lead Analyst and Data Warehouse Analyst at Tata Consultancy Services.
Oracle Fusion SaaS Support(Onsite):
• Resolved over more than 50 technical support tickets regarding IICS to Oracle Fusion SaaS Integrations acheiving 98% resolution rate within service level aggrement(SLA) timeframes.
• Develop and implement newer solutions to ease out the existing dataflow transformation logics, reducing downtime by 20% and improving overall system performance.
• Providing end user support maintaing 98% user statisfaction through timely and efficient issue resolution.
• Mitigating out risk in existing IICS dataflows thus making the system roboust.
Cloud Migration Initiative:
• Led the cloud migration initiative of existing Informatica on-premise powercenter integtaions for Enterprise Data Warehouse to IICS Cloud following industry standard best practices.
• Transforming existing complex Oracle PL/SQL stored procedures to IICS CDI dataflows.
• Responsible for the design, coding, testing and implementation of ETL functionality.
• Providing POCs to client for New enhancement opportunities.
• Design and implementation of enhancements to meet the requirement of Client.
Revenue Reconciliation:
• Development of ETL mappings, sessions, wroklets and workflows to integrate McGraw-Hill School education group royalty expenses to RevPro(Zuora) for revenue reconciliation.
• Development of ETL mappings, sessions, wroklets and workflows to integrate general ledgers to Oracle ERP application.
• Responsible for the design, coding, testing and implementation of ETL functionality.
• Providing POCs to client for New enhancement opportunities.
• Design and implementation of enhancements to meet the requirement of Client.