Summary
Overview
Work History
Education
Languages
Timeline
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ROSINA FERRANDO

Montevideo

Summary

I am a responsible and efficient person who has a strong work ethic, professional behavior and excellent initiative. Excellent time management, ease of adaptation and learning. Motivated administrative with more than 20 years of varied experience in the areas of Travel and Hospitality, BPO and Education, both in Uruguay and in Spain, Chile and Germany.

Overview

29
29
years of professional experience

Work History

ADMINISTRATIVE

TATA Consultancy Services (IRM Project)
06.2020 - Current
  • Prepared checks for vendors in a timely manner.
  • Analyzed aged receivables report and contacted customers regarding overdue payments.
  • Collaborated closely with purchasing department personnel to resolve any discrepancies between purchase orders and invoices.
  • Prepared journal entries to record accounts payable transactions.
  • Calculated and produced checks for utilities, taxes and other operational payments.

CONTRACT AUDITOR

TATA Consultancy Services (Microsoft Project)
05.2020 - Current
  • Evaluated vendor performance against contractual requirements such as cost control, quality assurance, safety standards.
  • Reviewed contract documents, invoices, and other related records for accuracy and completeness.
  • Managed and trained team members to enhance audit department performance and increase operational efficiency.

CRM EXECUTIVE

Travelgenio Global (T2B)
10.2018 - 03.2019
  • Multilingual Customer Service Agent in English, Italian, German and Spanish.

CRM EXECUTIVE

Alorica (Amazon)
2017 - 09.2018
  • Customer Service Representative (tasks carried out in English, eventually in Spanish)

Deputy Manager

Group Savoy Lloret
Lloret De Mar
04.2007 - 11.2016
  • 9 years of professional career as Coordinator and Deputy Manager in small hotel chain in Lloret de Mar

Academic Secretary

Universidad Católica del Uruguay
09.1994 - 02.2006
  • 11 years of experience as Academic Secretary at the Faculty of Business

Education

Professional Secretary - Administrative Assistance And Secretarial Science

Colegio Nac. José P. Varela
Montevideo
12-1987

Italian And Spanish Teacher - Education

IPA - Instituto de Profesores Artigas
Montevideo

Some College (No Degree) - Strategic Marketing And Competitiveness

- American Training Group - Tripartite Foundation
Spain

Administration, HR, CRM, Data Proteccion

Several Courses And Trainings

Gsuite And Microsoft Tools

Languages

Spanish
First Language
Italian
Advanced (C1)
C1
French
Upper Intermediate (B2)
B2
German
Intermediate (B1)
B1
Catalan
Upper Intermediate (B2)
B2

Timeline

ADMINISTRATIVE

TATA Consultancy Services (IRM Project)
06.2020 - Current

CONTRACT AUDITOR

TATA Consultancy Services (Microsoft Project)
05.2020 - Current

CRM EXECUTIVE

Travelgenio Global (T2B)
10.2018 - 03.2019

Deputy Manager

Group Savoy Lloret
04.2007 - 11.2016

Academic Secretary

Universidad Católica del Uruguay
09.1994 - 02.2006

CRM EXECUTIVE

Alorica (Amazon)
2017 - 09.2018

Professional Secretary - Administrative Assistance And Secretarial Science

Colegio Nac. José P. Varela

Italian And Spanish Teacher - Education

IPA - Instituto de Profesores Artigas

Some College (No Degree) - Strategic Marketing And Competitiveness

- American Training Group - Tripartite Foundation

Administration, HR, CRM, Data Proteccion

Several Courses And Trainings

Gsuite And Microsoft Tools

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ROSINA FERRANDO