Santiago Fabini
Atlantida
Summary
Dynamic IT professional with a proven track record at PedidosYa, enhancing team collaboration and customer satisfaction through exceptional problem-solving and computer skills. Expert in adapting to new technologies and environments, significantly improving support and development processes. Demonstrates a friendly, positive attitude, ensuring high-quality service and team synergy.
Overview
15
15
years of professional experience
Work History
IT Support Analyst
PedidosYa
04.2020 - 01.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Tech Support and Development in .Net Technologies
Tata Consultancy Services
03.2016 - 09.2018
- Supported organizational change initiatives through thorough communication and effective training strategies.
- Established and maintained quality control standards.
- Evaluated training program effectiveness, adjusting content as needed to maximize learning outcomes.
Technical Support and Sales
Electroshop
02.2013 - 02.2015
IT Technical Support Officer
Club Empleados Ancap
12.2009 - 11.2011
Education
IT Analyst -
Bios
Uruguay, Uruguay01-2018
Introduction To Cybersecurity -
Bios
Montevideo, Uruguay10-2016
Diploma -
Foreign Trade
Bios05-2013
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
IT Support Analyst
PedidosYa
04.2020 - 01.2025
Tech Support and Development in .Net Technologies
Tata Consultancy Services
03.2016 - 09.2018
Technical Support and Sales
Electroshop
02.2013 - 02.2015
IT Technical Support Officer
Club Empleados Ancap
12.2009 - 11.2011
IT Analyst -
Bios
Introduction To Cybersecurity -
Bios
Diploma -
Foreign Trade
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