Santiago Munilla
Montevideo,MO
Summary
Dynamic marketing professional with proven 9 years expertise in customer engagement and marketing analytics. I am someone who focuses on maintaining strong client relationships, understanding the challenges faced by the brands they represent, and very fortunate to have Nestlé, Apple, The Coca-Cola Company, Fiat, Jeep, and L'Oréal, among others in my portfolio.
Overview
10
10
years of professional experience
Work History
Brand Marketing Executive
PIMOD
01.2022 - Current
- Currently developing and implementing targeted marketing campaigns, offline and online for Apple in Uruguay.
- Spearheaded influencer partnerships to extend brand reach and credibility among target consumer segments.
- Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.
Account Manager
McCann Worldgroup
01.2017 - 11.2022
- Managed The Coca-Cola Company portfolio, ensuring timely communication and effective problem resolution.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Account Manager
Publicis Groupe
03.2015 - 01.2017
- Handled the communication needs for brands such as Nestlé, L'Oréal, Fiat & Jeep.
- Improved overall team productivity by implementing best practices in organization and time management.
- Developed customized account plans for clients to help them achieve their business goals.
- Built relationships with customers and community to promote long term business growth.
Education
Bachelor - Communications
Universidad Católica Del Uruguay
Montevideo, Uruguay12.2014
Marketing Analyst - Marketing
Universidad Católica Del Uruguay
Montevideo, Uruguay12.2011
Skills
- Customer Engagement
- CRM Management
- Marketing Analytics
- Product Launches
- Advertising Campaigns
- Paid Social Advertising
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Brand Marketing Executive
PIMOD
01.2022 - Current
Account Manager
McCann Worldgroup
01.2017 - 11.2022
Account Manager
Publicis Groupe
03.2015 - 01.2017
Bachelor - Communications
Universidad Católica Del Uruguay
Marketing Analyst - Marketing
Universidad Católica Del Uruguay
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