Sergio Prego
Montevideo
Summary
Dynamic and results-oriented professional with a comprehensive background in e-commerce and design, notably at Relemix. Expert in leveraging customer service excellence and Adobe Creative Suite to drive significant online sales growth and enhance user engagement. Proven track record in product management and collaborative team leadership, achieving seamless project execution and marketing solutions.
Overview
12
12
years of professional experience
Work History
Ecommerce Manager
Relemix
01.2017 - 12.2024
- Managed inventory control processes for seamless order fulfillment and customer satisfaction.
- Analyzed sales trends, identifying opportunities for growth and proactively addressing underperforming categories or products.
- Leveraged Google Analytics and AB testing to monitor effectiveness of online marketing strategies, website content, and user experience.
- Boosted online sales by implementing targeted marketing campaigns and optimizing website content.
- Enhanced user experience with intuitive site navigation, compelling product descriptions, and visually appealing design elements.
Graphic Designer
Relemix
01.2017 - 12.2024
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Collaborated closely with marketing teams to create cohesive designs for campaigns.
- Developed infographics to better communicate complex data.
Salesperson
Relemix
05.2015 - 12.2024
- Worked to build relationships with customers and built potential for additional sales.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Electronic Assembler
Teledata
07.2018 - 10.2018
- Assembled components per technical specifications and production guidelines.
- Utilized solid soldering techniques for precise connections between electronic components, minimizing the need for rework or repairs.
- Evaluated design schematics for clarity before beginning each assembly project, ensuring minimal errors during the build process.
PC Technician
Autonomous
01.2014 - 01.2015
- Reduced downtime, efficiently diagnosing and resolving hardware and software failures.
- Enhanced system performance by performing routine maintenance, software updates, and hardware upgrades.
- Maintained office PCs, networks and mobile devices.
Salesperson
Telefonica
03.2013 - 01.2015
- Worked to build relationships with customers and built potential for additional sales.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
Education
No Degree - Advanced UX/UI Design Course
Coderhouse
Argentina03-2024
Bachelor of Science - Industrial Design
Fadu - Eucd
Montevideo, Uruguay03-2024
No Degree - UX/UI Design Course
Coderhouse
Argentina12-2023
No Degree - Graphic Design
CETP - UTU
Uruguay, Uruguay12-2018
No Degree - Informatics
CETP - UTU
Durazno, Uruguay12-2011
Skills
- Customer service
- Product management
- E-commerce platforms
- Adobe creative suite
- Wireframing and prototype design
- Design thinking
Timeline
Electronic Assembler
Teledata
07.2018 - 10.2018
Ecommerce Manager
Relemix
01.2017 - 12.2024
Graphic Designer
Relemix
01.2017 - 12.2024
Salesperson
Relemix
05.2015 - 12.2024
PC Technician
Autonomous
01.2014 - 01.2015
Salesperson
Telefonica
03.2013 - 01.2015
No Degree - Advanced UX/UI Design Course
Coderhouse
Bachelor of Science - Industrial Design
Fadu - Eucd
No Degree - UX/UI Design Course
Coderhouse
No Degree - Graphic Design
CETP - UTU
No Degree - Informatics
CETP - UTU
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