Business-savvy Functional Analyst offers expert understanding of complex HCM systems with special focus on organizational management. Adept use of database software to assist problem identification, troubleshooting and resolution. Critical contributions to maps, user manuals and spec listings to test and validate business intelligence. Key comprehension of steps necessary for intricate gap analysis tasks.
Overview
14
14
years of professional experience
Work History
Functional Analyst/QA Tester
Information Informatic Company
12.2020 - 11.2022
Assembled and participated in requirement-gathering sessions to define and document functional specs, configurations, enhancements and custom reports.
Reviewed and tested plans and criteria to meet functional and technical requirements.
Met with clients to understand business requirements, perform gap analysis and translate technical requirements.
Supported in fielding defects and production operations issues.
Handled and troubleshot SQL and database environments, identifying gaps and problem areas.
Validated business intelligence reports within test environment to troubleshoot production issues.
Reviewed test plans and validated BI reports according to organizational expectations.
Examined source data to issue recommendations for change.
Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
Analyzed existing systems and databases and recommended enhancements to solve business needs
Communicated and explained business requirements to team members to understand and implement functional demands.
Developed flowcharts and diagrams to describe and lay out logical operational steps.
Offered input for complex documents to support client-ready final versions.
Tailored testing procedures to obtain data most relevant to understanding underlying causes of production limitations.
Evaluated data sets from multiple test implementations to determine and account for standard variance in test results.
Conducted in-the-line testing and evaluated resulting measurements to identify variances in output using current production methods and compare against application-specific tolerances.
Reviewed standard product applications to identify part characteristics relevant to real-world applications in preparation for test design.
Documented current production methods to identify points of limitation to target for quantification through testing procedures.
Input test results to relational database management software for use in metadata compilation and study and consultation in future test design.
Documented testing procedures for developers and future testing use.
Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
Tested functional and compatibility of new programs or updates in comparison to existing applications.
Functional Analyst
Tourism Ministry
12.2015 - 12.2020
Assembled and participated in requirement-gathering sessions to define and document functional specs, configurations, enhancements and custom reports.
Reviewed and tested plans and criteria to meet functional and technical requirements.
Met with clients to understand business requirements, perform gap analysis and translate technical requirements.
Supported in fielding defects and production operations issues.
Configured HCM system with focus on time, benefits and organizational management.
Handled and troubleshot SQL and database environments, identifying gaps and problem areas.
Validated business intelligence reports within test environment to troubleshoot production issues.
Examined source data to issue recommendations for change.
Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
Functional Analyst
University of Sciences Informatics
02.2009 - 12.2015
Assembled and participated in requirement-gathering sessions to define and document functional specs, configurations, enhancements and custom reports.
Reviewed and tested plans and criteria to meet functional and technical requirements.
Met with clients to understand business requirements, perform gap analysis and translate technical requirements.
Handled and troubleshot SQL and database environments, identifying gaps and problem areas.
Reviewed test plans and validated BI reports according to organizational expectations.
Offered input for complex documents to support client-ready final versions.
Validated business intelligence reports within test environment to troubleshoot production issues.
Supported in fielding defects and production operations issues.
Financial Transaction Executive at Equalize Rcm, Sys-Information Company, Resolute Medical Management CompanyFinancial Transaction Executive at Equalize Rcm, Sys-Information Company, Resolute Medical Management Company