Nadiah Dalehl Geuskens
Montevideo
Summary
- Overall 15+ years in customer support, data entry and the finance sector.
- Currently working at Mitsubishi Power Americas Inc. with 3+ years experience as a SAP Finance end user within the finance department as an accounts payable analyst
- Experience in purchase order to cash, purchase requisitions, vendor account reconciliations and replicating and comparing bank balances into SAP.
- Excellent attention to detail with strong organizational skills due to analyzing and identifying discrepancies during internal and external audits.
- Knowledge and experience in Blackline Systems for uploading GL account and Profit Center reconciliations.
- 7+ years experience in customer service roles with accuracy in data entry into various different systems, while also providing excellent customer service via phone, email and live chat.
- Fluent in 3 different languages with effective communication across diverse teams in different Mitsubishi entities throughout South America and the US.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Accounts Payable Analyst
Mitsubishi Power Americas Inc.
11.2021 - Current
- Ensure accurate input of vendor & customer invoices in SAP for accounts payable and receivable.
- Apply vendor payments and customer cash entries in SAP, allocating taxes based on country requirements.
- Entering purchase requisitions in SAP under customer sales orders.
- Reconciling vendor accounts and comparing system reports to bank balances.
- Ensure all monthly closing activities are completed on time and support other functions within the department.
IT Help Desk Specialist
Tata Consultancy Services
04.2021 - 10.2021
- Administered troubleshooting to resolve IT-related and application-based issues for customers in South America, Asia, Europe, and Africa.
- Provided remote assistance in 3 different languages through chat and call support.
- Administer all aspects of active directory group policy such as creating and managing end-user accounts.
- Provided 24/7 information to clients regarding upgrades, software, hardware, and connectivity issues.
English Language Teacher
Open English / Latin Hire
07.2017 - 01.2019
- Assisted English language learners in developing fluency through individual instruction and small group activities.
- Developed lesson plans and delivered instruction on reading comprehension, writing, and grammar.
Travel Designer
Trails of Chile
12.2013 - 12.2014
- Created comprehensive travel plans for European customers visiting Chile.
- Coordinated and scheduled accommodation, transportation, and event planning.
- Collaborated with hotels, transportation companies, and travel providers to assess availability and pricing.
Assistant Sales Manager (Internship)
South American Tours - Internship
08.2009 - 01.2010
- Organized travel schedules and prepared itineraries for incoming tourists, managing all logistics including hotel arrangements, transportation, and visas.
- Supervised and ensured the efficient operation of the department in the Manager's absence.
- Established good relationships with national and international suppliers.
Administrative Assistant
Emarkus Werving En Selectie
08.2009 - 12.2009
- Entered employee data into company database to maintain accurate and up-to-date records.
- Revised and edited employee's documents, invoices, and contracts.
- Managed back office maintenance of machinery and stationary supplies.
Data Maintainer
Arizona Chemical - Kraton
06.2007 - 08.2009
- Accurately entered data into the main database within the SAP system.
- Created, modified and eliminated supplier accounts and credit information to comply with country payment terms.
- Provided assistance with administrative tasks in the finance department.
Customer Service Representative
Prometric
09.2005 - 08.2006
- Provided service and support to all customers.
- Registered various types of examinations including GRE, Cisco, Microsoft, and TOEFL.
Customer Service Representative
Daimler Chrysler Mercedes Benz
09.2005 - 08.2006
- Provided customer support for Mercedes Benz breakdown service.
- Performed inbound and outbound calls, executed data entry tasks, resolved customer complaints, managed automobile information, and facilitated prompt assistance from multiple network companies in the United Kingdom and Spain.
Education
Teachers Training Course -
Greenwich Institute
Punta Del Este, Uruguay06.2018
Bachelor of Science - Tourism And Travel Management
Hogeschool Inholland
Amsterdam08.2012
International Baccalaureate - Languages
International School Hilversum
Hilversum01.2002
Skills
- Strong communication skills
- Knowledge & experience ERP SAP System
- Customer service experience
- Microsoft Office proficiency
- Purchase Order Management
- Invoice Processing
Certification
AMADEUS
SIEBEL
TEFL
Languages
English, Dutch, Spanish
Native language
Additional Information
CI: 4.036.876-3
Date of Birth: 15/12/81
Address: Manuel Vicente Pagola 3311, apt. 201
Timeline
Accounts Payable Analyst
Mitsubishi Power Americas Inc.
11.2021 - Current
IT Help Desk Specialist
Tata Consultancy Services
04.2021 - 10.2021
English Language Teacher
Open English / Latin Hire
07.2017 - 01.2019
Travel Designer
Trails of Chile
12.2013 - 12.2014
Assistant Sales Manager (Internship)
South American Tours - Internship
08.2009 - 01.2010
Administrative Assistant
Emarkus Werving En Selectie
08.2009 - 12.2009
Data Maintainer
Arizona Chemical - Kraton
06.2007 - 08.2009
Customer Service Representative
Prometric
09.2005 - 08.2006
Customer Service Representative
Daimler Chrysler Mercedes Benz
09.2005 - 08.2006
Teachers Training Course -
Greenwich Institute
Bachelor of Science - Tourism And Travel Management
Hogeschool Inholland
International Baccalaureate - Languages
International School Hilversum
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